craved by earth worn by soul craved by earth worn by soul craved by earth worn by soul craved by earth worn by soul craved by earth worn by soul craved by earth worn by soul

Terms & Conditions

This page contains placeholder policy content and should be reviewed before launch.

Terms & Conditions

Last updated: 27/7/2026

These Terms & Conditions apply to the use of the IVALO website and the purchase of luxury perfume products from [Company Legal Name]. This content is placeholder copy for a UAE-based ecommerce business and should be reviewed before launch.

1. Business Information

Brand: IVALO

Company Legal Name: Ivalo perfumes

Contact Phone: +971 50 386 0540

2. Acceptance of Terms

By accessing the IVALO website, creating an account, placing an order, or using our services, you agree to these Terms & Conditions. If you do not agree, please do not use the website.

3. Products

IVALO sells luxury perfume and fragrance-related products. Product descriptions, fragrance notes, ingredients, images, sizes, and prices are provided for general information. We aim to display products as accurately as possible, but colors, packaging, and presentation may vary depending on screen settings, batch updates, or product availability.

4. Pricing and Currency

All prices are displayed in AED unless stated otherwise. Prices may include or exclude VAT depending on final business setup and applicable UAE tax requirements. Final VAT, tax, or duty language should be confirmed before launch.

We reserve the right to change prices, promotions, and product availability at any time without prior notice.

5. Orders

When you place an order, you confirm that all information provided is accurate and complete. Order acceptance is subject to product availability, payment authorization, and fraud/security checks.

We reserve the right to refuse, cancel, or limit orders where necessary, including where an item is unavailable, payment fails, information appears incorrect, or misuse is suspected.

6. Payment

Payments may be processed through third-party payment providers such as Stripe or other approved gateways. By submitting payment information, you authorize the payment provider to process the transaction. IVALO does not intend to store full card details directly.

7. Shipping and Delivery

Shipping options, costs, and estimates are described in our Shipping Policy. Delivery timelines are estimates only and may vary due to courier delays, weather, customs checks, holidays, incorrect addresses, or other circumstances outside our control.

8. Returns and Refunds

Returns, refunds, exchanges, and damaged item procedures are described in our Return & Refund Policy. Due to the nature of perfume and personal care products, opened or used items may not be eligible for return unless required by applicable law or approved by IVALO.

9. Customer Accounts

Customers may create an account to view order history, manage saved details, and track orders. Customers are responsible for maintaining account confidentiality and for all activity under their account.

10. Website Use

You agree not to misuse the website, attempt unauthorized access, interfere with website functionality, copy content without permission, submit false information, or use the site for unlawful purposes.

11. Intellectual Property

All website content, including brand name, product names, text, imagery, design elements, logos, and graphics, belongs to IVALO or its licensors unless otherwise stated. Content may not be copied, reproduced, distributed, or used without written permission.

12. Promotions and Discount Codes

Promotions, discount codes, gifts, and offers may be subject to additional terms, expiration dates, product exclusions, and availability limits. IVALO may modify or cancel promotions at its discretion.

13. Limitation of Liability

To the fullest extent permitted by applicable law, IVALO will not be liable for indirect, incidental, or consequential losses arising from website use, delayed delivery, product unavailability, or third-party service issues. Final liability wording should be reviewed before launch.

14. Governing Law

These Terms & Conditions are intended for a UAE-based ecommerce business. Governing law and dispute resolution wording should be confirmed by legal counsel before launch.

Placeholder Governing Law: [Insert UAE jurisdiction and dispute resolution details]

15. Changes to Terms

We may update these Terms & Conditions from time to time. The latest version will be posted on this page.

16. Contact

For questions about these terms, contact:

Phone: +971 50 386 0540